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Pro Bono Outsourcing

In an endeavor to give back to the legal community which has immensely helped Offshore Research Partners sustain and grow its legal research and outsourcing business for the last two years, the outsourcing firm today announced that it would offer free legal research services to law firms and solo attorneys working on pro bono cases.

A team of attorneys trained extensively on legal research on LexisNexis, Westlaw, PACER and many other legal databases will be dedicated for legal research and drafting services to law firms and solo attorneys. If you are a law firm or a solo attorney working on a pro bono case and would like to obtain research assistance from Offshore Research Partners, please write to ashish.arun@orp-india.com

Based on requirements, ORP would provide free assistance to attorneys working for a cause and finding themselves short of time to handle all the aspects of the work. Keeping in mind that ORP is a mid-sized research organization; all requests received will be considered on a first-come basis. ORP will try its best to accommodate as many requests and assignments as it can.

For starters, ORP can help you with compilation of relevant case-laws for your case. It can also leverage its experience and expertise on Expert Witness Research to help with any depositions or cross examinations. Further, ORP can also help with drafting of motions, pleadings, briefs etc. and help take some pressure off you.

ABOUT OFFSHORE RESEARCH PARTNERS

Offshore Research Partners is a Legal Process Outsourcing firm with offices in Chicago, New Delhi and Kolkata. The firm specializes in legal research and has been offering its services to many leading legal databases, legal research and litigation support organizations in the United States and Europe. The firm’s founding and Managing Partner, Ashish Arun, is a graduate of the National University of Juridical Sciences and has been featured in India’s leading political magazine, India Today, as one of the top 15 upcoming entrepreneurs. To know more about Offshore Research Partners, click here.

Could Technology Turn The Tide Against Legal Outsourcing Overseas?

The title of this blog has been taken from a blog by GABE ACEVEDO published on an American legal tabloid, Above the Law. In the blog, the columnist talks about how Indian LPOs have been marketing the growth and benefits of outsourcing in American media and “trampling all over the US legal system”. Acevedo argues that the current tide in favor of Legal Process Outsourcing can be turned in two ways – by using social media and by offering a legitimate alternative.

Unfortunately, Acevedo doesn’t really see the real picture of Indian Legal Process Outsourcing companies that have been thriving and making news in the United States. Most of the leading LPOs, who are attracting serious business from the US are owned/ managed by Americans in India.

Pangea3 is one of the most talked about LPOs in India and abroad. The Chairman and Director of Pangea3 is Larry Graev who has served as Of Counsel to King & Spalding, LLP, a global law firm with approximately 800 lawyers across offices in Atlanta, London, New York, Washington, D.C. and Houston, representing a significant portion of Fortune 500 companies and was also a partner of O’Sullivan Graev & Karabell, LLP, a national law firm specializing in venture capital, private equity, strategic M&A and corporate finance. He led the firm’s growth from five attorneys to approximately 130 attorneys, becoming one of the leading law firms in these practice areas. He also served as Managing Partner and Chairman of the firm from 1977 to 1999. Out of the 6 people on the Board of Directors, only 2 are Indians.

Similarly, SDD Global is an LPO that’s run by Russell Smith who is also the founder of SmithDehn LLP, a law firm based in New York. In this firm also, the management is controlled by American lawyers. Mindcrest, India’s best LPO as per the Black Book of Outsourcing 2009 rankings, also has only 2 Indians in their 5-member board of directors.

The point I am trying to make is most of the LPOs who are doing considerable business in India are being managed by US attorneys and businessmen and the profits are staying in the U.S. economy. And the balance of convenience is in favor of outsourcing can be understood in terms of the simplest principle of economics – demand and supply. In this era of globalization and technology, the supply of lawyers has increased manifold and firms now have access to the global talent pool. Outsourcing comes as a natural choice in these circumstances. Clifford Chance has set up its knowledge center in India and the center is doing so well that attorneys have been promoted to the London Office.

Contract Attorneys

In his article, Acevedo talks about Wilmer Hale opening a facility in Ohio for contract lawyer services. This is again based on the simple demand-supply principle where Hale is trying to offer cheaper services. Outsourcing is not a question of principles or ethics but is a pure business decision. It has allowed many firms to retain clients at lower costs during the recession and more jobs would have been lost without outsourcing due to clients not being able/ willing to pay $250 an hour and above in legal fees. Contract attorneys will be able to replace outsourcing only if they’re willing to compete with the present rates at which LPOs are working. And it’s not that the alleged fears of outsourcing are not attached with contract attorneys. In an earlier article written by Acevedo, he spoke about firms already finding themselves in situations of crisis due to outsourcing work. However, when you click on the link to the story Acevedo is talking about, you see that the mistake in the trial of McAfee’s former General Counsel was made by contract lawyers at Howrey who had marked two critical emails as “not relevant”.

I am not arguing that lawyers from one country are better than others. This mistake could have been made by any regular associate and pin-pointing that outsourcing could lead to a higher chance of such errors would be wrong. As long as law firms are not just sending their work to any random LPO without knowing the credentials of the lawyers who would be actually working on their assignments, the risks of outsourcing is the same as giving the work to another associate at the law firm and not supervising it yourself.

Use of Technology

I am not arguing that there should be no protest in the US against outsourcing and this is a malicious agenda that certain lawyers are propagating. But the arguments against outsourcing somehow do not convince me. One such argument taken by Acevedo is the use of technology to curb outsourcing where he used the example of Fulbright transforming its document review system. Let’s break down the facts of this example. Fulbright came across a document review project for which using American lawyers in the traditional way would have been very expensive. They came across a technology that helped them reduce the cost and they did not end up outsourcing the project to India or any other offshore location. Instead of outsourcing, this technology helped them to do the work within their budget – in-house. How did this set up generate a single job opportunity in the US? The man hours were less – approximately the same or a little more than what US attorneys would spend supervising when the project would have been sent offshore.

Today, the argument against outsourcing is that it is taking away jobs such as document review; and other assignments that were usually done by first year associates is now being sent to India. Tomorrow, when technology improves and the same work is automated, it will be sent to machines instead of India! Will it be prudent to campaign against technology then? How many people with a good business sense would agree to that? That would be saying e-mail killed the post card, so let’s campaign against the use of email. During the industrial revolution, a lot of workers protested against the use of machines, as they feared job losses. Did machines not make the world a better place?

Even Indian LPOs are in favor of improved technology and cutting down man hours. Integreon recently announced the availability of its Seek & Collect™ service, which quickly and efficiently captures electronically stored information (ESI) in a forensically sound manner without the need for physical collection by forensic experts. Does that mean Integreon is against outsourcing by using technology and reducing man hours? This is again just a simple demand-supply business decision that they have made.

Competition is healthy so is technology and outsourcing. LPOs are not stealing jobs but ensuring that those paying legal fees have better options to manage their money in the market. If legal spending in the US can be reduced due to outsourcing, it will do more good than harm. The economy will get a boost with better savings for the litigants and overall, more jobs will be created than lost.

 

Written by Ashish Arun, Managing Partner at Offshore Research Partners | Ashish can be reached at ashish.arun@orp-india.com

If your business model is movie piracy, your story will not have a happy ending.

“If your business model is movie piracy, your story will not have a happy ending.”

These were the words of US attorney, Preet Bharara, while commenting on the crackdown on nine websites involved in movie piracy. The investigation, involving about 100 federal agents in 9 states, led to the closure of sites like TVShack.net, PlanetMoviez.com, ThePirateCity.org, Movies-Links.TV, FilesPump.com, Now-Movies.com, ZML.com, NinjaVideo.net andNinjaThis.net, reported the NY Times.
On Wednesday, U.S. Immigration and Customs Enforcement (ICE) and the U.S. Attorney for the Southern District of New York (SDNY) had announced the launch of “Operation In Our Sites,” a new initiative aimed at Internet counterfeiting and piracy.
Seizure warrants were executed and assets from 15 bank, Paypal, investment and advertising accounts were seized along with the execution of four residential search warrants in several states.
Kathy Garmezy, associate executive director of government and international affairs for the Directors Guild of America, commented that “there has been a dramatic rise in the number of foreign and domestic Web sites that are in the business of making films and television shows – created by our members – available for illegal download or streaming”.
The Indian authorities need to take some lessons for the sake of our own industry as almost all latest songs and movies created by the Indian film and music industry are also available for download and streaming. Songs.pk, a website providing free Indian and Pakistani music download, has an estimated worth of $3.44 Million USD with daily ad revenues of more than $4000 USD and is hosted in the Czech Republic with 77.5% users visiting the site from India. And this is just the tip of the iceberg. Though the legislation (The Copyright and the IT Act) is in place, law enforcement seems to be concentrating mainly on the physical form of piracy, such as fake CDs and DVDs. With rising increase in internet users in India, digital piracy’s share in hurting the entertainment industry will also increase and it will only be prudent to kill digital piracy before it kills the industry.

Viacom loses $1 billion copyright infringement battle against YouTube

It seems that the woes of production houses and television channels are not going to end anytime soon. In a judgment delivered yesterday, the United States District Court for the Southern District of New York held that YouTube was protected by the “safe harbor” provision for service providers in spite of the fact that almost every other song or video is available for viewing on YouTube. YouTube was acquired by Google for a staggering $1.7 billion but can it be said that its value was built largely on the unauthorized appropriation and exploitation of copyrighted works belonging to others, – at least Viacom thinks so!

In its complaint filed on March 13, 2007, Viacom alleged that YouTube knew and intended that a substantial amount of the content on the YouTube site consisted of unlicensed infringing copies of copyrighted works and had done little or nothing to prevent this massive infringement. With respect to YouTube’s duty to remove copyrighted material, Viacom argued that YouTube proactively reviews and removes pornographic videos from its library, but refuses to do the same thing for videos that obviously infringe Plaintiffs’ copyrights.

It is to be noted that the American Society of Composers, Authors and Publishers, Broadcast Music, Inc., Sesac, Inc., Disney Enterprises, Inc., NBN Universal, Inc., Warner Bros. Entertainment Inc., Association of American Publishers, Center for the Rule o f Law and a few others had filed an amicus brief in support of Viacom’s complaint against YouTube whereas Ebay Inc., Facebook, Inc., Interactive Corp, and Yahoo! Inc. had filed amicus briefs supporting the position of YouTube and Google in this case.

On April 30 2007, YouTube filed its response and argued that Viacom was trying to challenge the careful balance created by Congress when it enacted the Digital Millennium Copyright Act. All claims made by Viacom with respect to primary or secondary copyright infringement were refuted by YouTube and it moved for summary judgment. In that motion, YouTube even outlined the public service it had been doing by affording political candidates and elected officials a new way to communicate with the public; enabling first-hand reporting from war zones and from inside repressive regimes; allowing unknown performers, filmmakers, and artists to rise to worldwide fame; inspiring laughter at the antics of dancing babies and skateboarding dogs; letting students of all ages audit classes at leading universities; and giving creators of all sorts a powerful new way to promote their work to a global audience. Taking the ball back to Viacom’s court, YouTube alleged that Viacom had previously authorized many clips to be on YouTube and were now suing for hosting the same.

Section 512(c) of the DMCA sets out the safe harbor applicable to Internet sites hosting user-submitted content and it was argued that YouTube, which had pioneered efforts to protect copyright while maintaining an open environment for creative, political, and personal expression, was exactly the kind of service that Section 512(c) was enacted to protect. The motion for summary judgment read:

“At the heart of the safe harbor was a notice-and-takedown procedure that required cooperation between content owners and service providers. To claim the safe harbor, a service provider like YouTube must remove purportedly infringing materials when notified of their existence and location on its service. This regime gives copyright holders a quick and efficient way to stop any misuse of their content, while protecting service providers against the fear of crushing liability that could stifle technological innovation and free speech. In this way, the DMCA balances the interests of copyright holders with those of online services and the First Amendment rights of their users.”

The Section 512(c) safe harbor presumptively applies to a service provider that meets the threshold “conditions for eligibility” set out in Section 512(i) and designates an agent to receive “notifications of claimed infringement” (§ 512(c)(2)). The agent’s role is to facilitate the notice-and-takedown regime at the heart of the safe-harbor. Using the procedures described in the statute, copyright holders can avoid a costly and time-consuming judicial process by notifying service providers that certain material stored on their systems is not authorized to be there. § 512(c)(3). The copyright holder must identify the work that it owns and believes to be infringed, identify the location of the allegedly infringing material on the service provider’s system, and certify its claims under penalty of perjury. § 512(c)(3). Service providers in turn must respond expeditiously by taking down or blocking access to that material. § 512(c)(1)(C). The DMCA also gives the users who posted the material subject to a takedown notice an opportunity to contest the copyright-owner’s claim by filing a counter-notice confirming that they have the authority to upload the work in question. § 512(g)(3).

The critical question to be decided in this case was the determination of “actual knowledge” and “facts and circumstances from which infringing activity is apparent” as mentioned in § 512(c)(1)(a)(1) and (2). The Court looked into the legislative history of the provision and noted that the above mentioned phrases described knowledge of specific and identifiable infringement of particular items and not a general awareness or knowledge of prevalence of such activity in general.

Talking about the burden of notifying the infringement, the Court reiterated that the burden of notification under the DMCA was on the copyright owner and could not be shifted to the provider. (See Perfect 10, Inc. v. CCBill Inc. 488 F.3d 1102). The Court also noted that the “safe harbor” protection was unconditional and was not limited to a pro-active provider who took affirmative action to remove infringing activity.

It was held that the DMCA provisions were effectively followed by YouTube as it had removed virtually all the content mentioned in the take down notice sent by Viacom. Summary judgment was granted to YouTube.

While many would argue that this would promote more copyright infringement and work as a legal approval for service providers to turn a blind eye to the same, it needs to be seen that the world at large would suffer in the absence of such services. However, it will be unfortunate if this law is applicable to all kinds of service providers through a straight jacketed formula. Websites providing access to movie torrents, which are again uploaded by individuals, cannot be put with YouTube on the same pedestal. Such cases need to be decided on their individual merit and while the Court seems right in upholding YouTube’s safe harbor protection, judges should look at the nature of the website and the overall content that is available to the users before determining whether availability of copyrighted materials is just a small part of the game or is it the game itself!

Written by: Ashish Arun and Rajni Ghosh

About the Authors: Ashish Arun is the Managing Partner at ORP while Rajni Ghosh is an Associate at ORP.

Revamping the website

When we started around seven months ago, the main focus was on consolidating the projects at hand. I had no time to work on the website so I used a basic template and uploaded it. A lot of people suggested that we really need a proper website so we finally decided to go ahead with it.

The basic home page is up and this is how our site is going to look. Very soon, you will be able to read our blogs right on our website. Take a sneak peek here : – http://www.orp-india.com

Cheers,

Ashish